Today, citizens of Indonesia began 'friendly' use of social media, such as Facebook, Twitter, LinkedIn up. Including when selling online.
Social media is sometimes chosen as the site for online sales. In 2011 ago, rife Facebook users who upload photos of your products and mark his friends one by one so that all know that there are products that are ready to be purchased.
Instead, each seller will expand its online store publicity through social media should have a strategy to use social media. One strategy is to become a 'listener' good before 'talking'.
Note tweet or post like what is usually generated by the customer. From there, the seller may know the contents as what the interest's customers. Thus, the seller may find ideas or even the idea to design a schedule of social media settings. Aside from the customer, the seller can also 'listen' what the competitors who sell similar products and well-known figures in the field of entrepreneurship.
After studying what is usually said by the customer to a competitor in the social media-social media, the seller should decide which social media will be a priority in dealing with customers. So, information submitted to the seller will effectively to customers.
Basically, the seller must open an account on any social media, such as Facebook, Twitter, Pinterest, YouTube, and others. However, should he have one or two social media are the most reliable. Even to bring order.
To find the social media will be a priority, the seller should pay attention to the crowded social media used by most customers. If its target market is men and women aged 19 to 29 years, the right social media is Twitter. Sellers could then use Twitter to interact with customers, conducted a quiz, to announce next month promo for example.
When the 'talking' in front of customers ( Facebook or Twitter), make sure the content produced is human content. That is, do not let the customer feel that he had to follow an account operated by a robot. Word choice appropriate to the age or social background customer will help the seller to get closer to customers.
Variation content was needed. Ranging from the cute and entertaining content, add content to the customer insight. In addition, the speed of posting content on social media also needs to be regulated. Too often tweet or post will make customers feel uncomfortable.
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