To knowing the character of the consumer, we need to know their psychological. Elsewhere may be discussed specifics of the particular psychology of consumers, but here I will try to retain customers' scrape powerful strategy of your business in order to remain faithful:
1. Prepare a Feedback
In general, its customers would like to note, they do not want to know whether we have hundreds or thousands of customers every day, they just think want to be served a full service. One form of our concern is to hear complaints of consumers by creating a special place, could the ballot box, the number for receiving complaints, and others. On the other hand we can see what is missing from our products, whether it be from the product itself or of the services that are less worthy, that's one way to retain customers.
2. Follow-up after purchase
A big thank you to purchase or provide information of interest (discount, promotion, product launch, etc.) can be done after the customer purchases the product, with the aim of consumers feel appreciated, because we still remember it even though the customers very much, especially when we call name them one by one (not in general). How to do it? We could make a list of the guest book, with your name, phone no, and email, for me this is an important strategy in the way of maintaining business customers.
3. Encourage active in social media or blog
By the immense number of Internet users, especially in crowded cities, then we as the product owner is an absolute necessity to create an account disocial media (facebook or twitter) or the product website, the goal is to show our existence are still present for all people and expand marketing to be much to know.
4. Invite customers to make the testimonial
Make an announcement that would have taken five best testimonials and comments will be displayed on the website or our timeline, they would have been happy if it became pen-testimony because it would mejeng in respect of the website or timeline. This strategy makes us active subscribers and the impact of viral marketing that make the products we seen crowd.
5. Finding an influential person to give testimony
Forwarding of strategies to 4, but this time we are looking for an influential person (has a lot of fans). Why so? Because it will affect also the fans that many try our products, for example with the famous artist that give a testimonial about the product of course it will get large increase a support cause they have basic fans that connected to something their say or talks
6. Give something that is not given by a competitor
Last tips on how to retain customers is let's say you have a business soto, in your neighborhood area there is also a competitor of food vendors, such as the bonus addition when you found the competitiors give two than you give thress and the important make something different that always be remember for customer that remind that the products came from yours not the others, it will plant in their brain about how close your product to give the service
CONCLUSION
Actually how to defend very many business customers a variety of ways we can do, in accordance with the conditions and our creativity. With you have a business action certainly would not want you to think how to promote your business, by bringing customers and maintain in order to remain faithful to buy your product.
Good tips "6 Ways to Retain Powerful Business Customers" inspire you and add to the treasures of knowledge we all, probably from the readers there are in addition to some tips so that we complement each other and share experiences or is no question that we can discuss with each other to solve problems in business.
1. Prepare a Feedback
In general, its customers would like to note, they do not want to know whether we have hundreds or thousands of customers every day, they just think want to be served a full service. One form of our concern is to hear complaints of consumers by creating a special place, could the ballot box, the number for receiving complaints, and others. On the other hand we can see what is missing from our products, whether it be from the product itself or of the services that are less worthy, that's one way to retain customers.
2. Follow-up after purchase
A big thank you to purchase or provide information of interest (discount, promotion, product launch, etc.) can be done after the customer purchases the product, with the aim of consumers feel appreciated, because we still remember it even though the customers very much, especially when we call name them one by one (not in general). How to do it? We could make a list of the guest book, with your name, phone no, and email, for me this is an important strategy in the way of maintaining business customers.
3. Encourage active in social media or blog
By the immense number of Internet users, especially in crowded cities, then we as the product owner is an absolute necessity to create an account disocial media (facebook or twitter) or the product website, the goal is to show our existence are still present for all people and expand marketing to be much to know.
4. Invite customers to make the testimonial
Make an announcement that would have taken five best testimonials and comments will be displayed on the website or our timeline, they would have been happy if it became pen-testimony because it would mejeng in respect of the website or timeline. This strategy makes us active subscribers and the impact of viral marketing that make the products we seen crowd.
5. Finding an influential person to give testimony
Forwarding of strategies to 4, but this time we are looking for an influential person (has a lot of fans). Why so? Because it will affect also the fans that many try our products, for example with the famous artist that give a testimonial about the product of course it will get large increase a support cause they have basic fans that connected to something their say or talks
6. Give something that is not given by a competitor
Last tips on how to retain customers is let's say you have a business soto, in your neighborhood area there is also a competitor of food vendors, such as the bonus addition when you found the competitiors give two than you give thress and the important make something different that always be remember for customer that remind that the products came from yours not the others, it will plant in their brain about how close your product to give the service
CONCLUSION
Actually how to defend very many business customers a variety of ways we can do, in accordance with the conditions and our creativity. With you have a business action certainly would not want you to think how to promote your business, by bringing customers and maintain in order to remain faithful to buy your product.
Good tips "6 Ways to Retain Powerful Business Customers" inspire you and add to the treasures of knowledge we all, probably from the readers there are in addition to some tips so that we complement each other and share experiences or is no question that we can discuss with each other to solve problems in business.
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